Some Bank Customers in Mauritius are receiving fake emails
informing them that their Internet Banking account has been suspended or deactivated.
These customers were then requested to click on a link, which was provided in the sent email,
to activate their account again.
By clicking on that link, the customers are then redirected to a bogus
Internet Banking website which looks like the real ones and where they are
requested to log in with their user ID and Password. Once they have provided these information,
the customer is either redirected to the real website or simply informed that their
Internet banking account has been activated. In the meantime, the Customer's user ID
and Password has already been captured by the bogus website.
MPCB wishes to remind its Internet Banking customers to follow these basic steps
to avoid being victims of such fraudulent activities:
Do NOT click on links within emails that ask for your personal information
Do NOT open any attachment from emails which you do not trust
Access your Internet Banking account ONLY from the trusted website www.mpcb.mu
Be guided that MPCB will NEVER request the personal identification details
of its customers by email
Call MPCB on 207 9999 as soon as you feel your security has been breached or discover a
transaction which has NOT been instructed by you.
We also recommend that you immediately forward the fraudulent email to email@example.com
Reporting Phishing attacks and other fraudulent activities is extremely important as it
allows us to quickly investigate the matter and take necessary actions to minimise the
risk of others being affected.
MPCB Ltd wishes to inform its valued customers and the public in general of the relocation of its Head Office from 1, Sir William Newton Street, Port Louis to 25, Bank Street Cybercity, Ebene. Please note that our telephone lines will remain the same, except for the fax number which will change to 404 0333.
MPCB Ltd looks forward to welcoming its Corporate and Private Banking customers in its new Head Office in Ebene as from 26 January 2015.
The Bank of Mauritius, in collaboration with all banks, has implemented a new system called Cheque Truncation System (CTS), to make clearing of cheques faster, more efficient and secure. CTS is an electronic system wherein clearing is carried out based on cheque images. Under this system, MPCB retains all non-MPCB cheques deposited by its clients and sends only digital images of the cheques to the Bank of Mauritius for clearing.
The Image Return Document (IRD)
With effect from 07th October 2014, the Image Return Document (IRD) will be enforced by the Bank of Mauritius, whereby unpaid cheques will no longer be returned to bearers. Instead, bearers will receive by post an IRD, which is a legal document representing a digital image of the original cheque, and which will state the reason for which payment has not been effected.
To facilitate adherence by Mauritian banks and other financial institutions to the US Foreign Account Tax Compliance Act (FATCA), enacted in the US in 2010, the Governments of the Republic of Mauritius and the United States of America signed a Model 1, Reciprocal, Inter-Governmental Agreement (IGA) on 27 December 2013. The conclusion of the Model 1 IGA enables the implementation of FATCA in Mauritius without the need for major amendments to the existing laws and also minimizes the compliance burden of Mauritian banks and other financial institutions.