Some Bank Customers in Mauritius are receiving fake emails
informing them that their Internet Banking account has been suspended or deactivated.
These customers were then requested to click on a link, which was provided in the sent email,
to activate their account again.
By clicking on that link, the customers are then redirected to a bogus
Internet Banking website which looks like the real ones and where they are
requested to log in with their user ID and Password. Once they have provided these information,
the customer is either redirected to the real website or simply informed that their
Internet banking account has been activated. In the meantime, the Customer's user ID
and Password has already been captured by the bogus website.
MPCB wishes to remind its Internet Banking customers to follow these basic steps
to avoid being victims of such fraudulent activities:
Do NOT click on links within emails that ask for your personal information
Do NOT open any attachment from emails which you do not trust
Access your Internet Banking account ONLY from the trusted website www.mpcb.mu
Be guided that MPCB will NEVER request the personal identification details
of its customers by email
Call MPCB on 207 9999 as soon as you feel your security has been breached or discover a
transaction which has NOT been instructed by you.
We also recommend that you immediately forward the fraudulent email to firstname.lastname@example.org
Reporting Phishing attacks and other fraudulent activities is extremely important as it
allows us to quickly investigate the matter and take necessary actions to minimise the
risk of others being affected.
MPCB Ltd wishes to inform its valued customers and the public in general that its ATM situated at Super U hypermarket of Belle Rose will discontinue its services as from 10th November 2012. MPCB's customers may kindly use the ATMs at MPCB Rose Hill and the Rose Hill Post Office. MPCB Ltd apologies for inconveniences caused.
In its constant endeavour to improve its customer service and meet the increasing needs of its clients, MPCB Ltd has set up a special complaints desk to handle all complaints and suggestions from clients, and attend to grievances. You may therefore submit any complaint or suggestion to us, through any of the following means:
Email - email@example.com
Telephone - 207 9804 or 207 9999
Fax - 208 7270
You may equally fill in a Complaint form which is available at all MPCB branches or download same from our website at www.mpcb.mu.